Absolute Poker Claims Administration. April 10, 2017 By Daniel Stainback. City of Royal Oak Settlement. March 30, 2017 By Nicole Jordan. Call us toll-free at: (855) 907-3254, email us at: info@AbsolutePokerClaims.com, or write to us at: Absolute Poker Claims Administration, c/o GCG, P.O. Box 10277, Dublin, Ohio. Failure to update your contact information or banking information may delay payment should your petition be approved.
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Because of the way the refund process was setup, a bet a lot of you had forgotten that you were still waiting to receive long-lost deposits from Absolute Poker (AP) and UltimateBet (UB), didn’t you. Well, check your inboxes, as Garden City Group, the U.S. Department of Justice-appointed claims administrator that we became all too familiar with during the long Full Tilt Poker claims process, began sending out e-mails yesterday, confirming the approval of people’s claims for funds.
Absolute Poker Claims Administration
It was in April that the U.S. Attorney’s Office for the Southern District of New York raised eyebrows and produced smiles when it announced that former customers of Absolute Poker and UltimateBet, the two online poker rooms that comprised the Cereus Network, would be eligible to receive their deposits that they hadn’t seen since April 15th, 2011, best known as “Black Friday” in the online poker world. After Black Friday, AP and UB went under, taking player funds with them.
Absolute Poker Claims Administration Program
Absolute Poker Claims Administration Definition
GCG managed the claims process for Full Tilt Poker, using funds from the settlement PokerStars agreed to with the U.S. DoJ, a settlement which included PokerStars’ purchasing of its former top rival. According to the April press release announcing the start of the AP and UB remissions process, it looks like excess funds from Full Tilt are being used to pay Cereus players.
The bulk of the procedure for players to submit an application for remission was the same as with Full Tilt: enter a Petition Number and Control Number from an e-mail, fill out some basic personal information, and send. Those who didn’t get the e-mail (like me, because I didn’t use the e-mail address anymore) could use their AP/UB login info, instead. After that, it was up to GCG to review the application and give it the thumbs up or thumbs down.
The difference with AP/UB is that GCG did not ask for bank account information so that payment could be sent upon approval. Instead, that step was to be taken after approval, which is now. The e-mails sent out in the wave Friday include instructions on how to login with the Petition Number and Control Number once again in order to submit bank account information for a domestic ACH payment.
All in all, four months from the start of the remissions process to the approval confirmations isn’t all that bad. Another four to six weeks for payment is something I know I can live with, especially since I never expected to see my Absolute Poker or UltimateBet money ever again.
I can’t say I’m in love with the separation of the application submission from the payment info submission, as there is a risk that former customers may not see the approval e-mail and forget that this whole claims process was even going on. If GCG would’ve taken the payment info in April, it could have saved players a potential headache down the road. At the same time, though, some people will have their claims rejected, so it might be for the best that GCG doesn’t have their banking information if those players aren’t going to get paid. Not that GCG will do anything with it, but why risk any trouble.
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